Shipping policy

📦 Shipping Policy

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Thank you for shopping with us! We are committed to delivering your supplements quickly, safely, and in perfect condition.
Please read our shipping policy below for full details.

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🚚 Shipping Timeframe

We process and fulfill all orders within 1 business day.
Delivery typically takes 1–4 business days, depending on your location.

• Cairo & Giza: 1–2 business days

• Alexandria & Major Cities: 2–3 business days

• Other Governorates: 3–4 business days

Business days are Sunday–Thursday (excluding public holidays).

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💰 Shipping Fees

Shipping fees will be calculated at checkout based on your location.
Some promotional periods may include discounted or free shipping.

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📦 Order Processing

• Orders placed before 5 PM are processed the same day.

• Orders placed after 5 PM will be processed the next business day.

• You will receive a confirmation email/SMS once your order is shipped.

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📍 Delivery Partner

We work with trusted local couriers to ensure fast and safe delivery.

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❗ Delivery Attempts

Our courier will contact you before delivery.
If the courier is unable to reach you after 2 attempts, your order may be returned to us.

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🔄 Return-to-Sender (RTS)

If your order is returned due to incorrect address, unreachable phone number, or refusal to receive, a reshipping fee may apply.